First of all, check your internet connection. If you are sure that you have an internet connection on your device, then visit our server status page
, and check if the servers are down or not. If the servers are down, then there is nothing for you to do apart from waiting for the issue to be fixed or maintenance to be completed.
However, if all the systems seem operational and you are still having issues, then the issue might be caused on your end. The first thing to do should be turning off your router and keeping it turned off for at least 5 minutes before turning it back on. This usually fixes the issue. You can also try restarting your device or even reinstalling the applications if you are using any. Also, you can disable VPN if you are using one. If none of these methods solve the issue, then you can get support by sending us a message on [email protected]