Are you not satisfied with our service? You can request a refund.

Note: Please note that we will fully refund purchases only made in less than 7-days. All other refund requests (if the purchase was made more than 7 days before the refund request) will be returned partially according to the used period of the subscription. Our support team will contact users in all refund cases.

Note: Accounts which has been used for more than half of the account’s duration are not valid for refund.

Note: Refund usually takes 5~7 workdays to take place and it’s not in our hand to reduce this period. Our payment processors will take care of refund requests. We will refund any users immediately after seeing the request and checking user information.

Please fill the refund request form below in order to start your refund procedure: